Giordano Privacy Notice

1. Introduction

Giordano International Limited (“Giordano”, “we” or “us”) takes the protection of your personal data seriously. This Privacy Notice sets out information about Giordano’s privacy practices and your rights.

We may amend this Privacy Notice at any time. The updated version will be available via the “Privacy Notice” link on our website homepage.

2. Data Protection Laws

Giordano is based in Hong Kong and is subject to the Personal Data (Privacy) Ordinance (“PDPO”). Where applicable, Giordano also complies with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

3. Controller Contact Details

Giordano International Limited
5th Floor, Tin On Industrial Building
777–779 Cheung Sha Wan Road
Kowloon, Hong Kong

EU Representative (GDPR)
Kennedys
31 Rue de Lisbonne
75008 Paris, France
Phone: +33 1 84 79 37 80

4. Data Protection Officer

Email: dataprotection@giordano.com

Mark Loynd
Executive Director, Group Counsel & Group HR Director
Giordano International Limited

5. Supervisory Authority

If you have a complaint, please contact our Data Protection Officer first.

Hong Kong Privacy Commissioner for Personal Data
Room 1303, 13/F, Sunlight Tower
248 Queen’s Road East, Wanchai, Hong Kong
Email: complaints@pcpd.org.hk
Website: www.pcpd.org.hk

6. When We Collect Personal Data

6.1 Purchases in Physical Stores

• Payment card details for transaction processing
• Transaction records retained for legal and commercial purposes

6.2 Online Store Account Registration

• Email address or mobile number (mandatory)
• Optional profile details such as birthday and nickname

6.3 Online Purchases

• Name, contact details, delivery address
• Payment handled securely by third-party providers

6.4 Loyalty Programmes

Personal data may be collected to manage membership benefits, discounts, and communications.

6.5 Marketing Communications

If you subscribe to eNews, we use your email address to send promotional communications. You may unsubscribe at any time.

6.6 Service Providers

We may collect personal data from individuals associated with our suppliers and service partners for contract and operational purposes.

6.7 Customer Enquiries

When you contact us, we may collect personal data necessary to respond to your enquiry.

7. Legitimate Interests

Giordano processes personal data to operate, grow, and manage its retail business, provided such interests do not override your rights.

8. International Transfers

Personal data may be transferred to servers located in Hong Kong, Mainland China, and Dubai. Appropriate safeguards are applied to protect your data.

9. Automated Decision-Making

Giordano does not engage in automated decision-making or profiling.

10. Cookies & Website Tracking

We use cookies and log files for analytics and website functionality. Please refer to our Cookie Policy for details.

11. Your Rights

• Access to your personal data
• Correction of inaccurate data
• Erasure and restriction (where applicable)
• Withdrawal of consent

Reference: PN(EN)-201810